White Papers

White Papers

White Papers

Learn about our simple approach to implementing single source and multi-channel publishing with XML. Our white papers address specific challenges and issues, showcase the opportunities that XML can produce across the organization, and provide a roadmap to help you get started today.

To request a white paper, please fill out the form below.

Enterprise Content Management No Man's Land

Enterprise Content Management cannot be achieved until operating departments and Technical Departments adopt standards, processes, and tools that work efficiently and economically for both. This White Paper deals with the vast No Man's Land between Technical Departments and ROTO (the Rest Of The Organization.)

Enterprise Content Management -- It's Complicated

It is a complicated world of people, information, technology, and ideas. In this white paper we define the enterprise content problem and create a context for attainable improvment. We make a case for an XML architecture with supporting tools and processes that are simple, effective, and realistic.

Content Mapper Use Cases

An XML architecture facilitates control, reuse, and single source publishing. With more than 1.6 billion people using Microsoft Word, Content Mapper is the only realistic authoring tool for authors beyond your technical staff. This White Paper highlights issues and solutions that we see most often for authoring enterprise content.

Big Bodacious BOTs, BUT.....

There is a fork in the road with at least two roads to BOTs. One leads to highly specialized, granular information whose core development and existence is for Tehnical Publications. The other leads to a broader use of BOTs for internal and external content. You can leverage existing tools and resources to take greater advantage of BOTs if you Keep It Simple Smart-person

The 7 Habits of Highly Effective XML Implementations

At the enterprise level, successful adoption of XML is not about technology, it is about changing business processes using technology. By focusing on keeping it simple and producing a realistic ROI outside of Tech Pubs, we focus on 7 proven habits that lead to success. We break down what seems like an overwhelming and complicated implementation process highlighting where you must focus to move to the next level of information reuse and multi-channel publishing. By adopting this approach you will improve your brand with customers, improve operations, and bring order to your content-related processes.

Ah, Yes, the Repository Issue

For the first time, many authors will be taking advantage of a shared repository. This paper discusses how Content Mapper takes advantage of repository functions and postulates that the information architecture decision and the repository decision are related, but not necessarily intertwined

Avoiding "Maximalism" When Adopting Minimalism

If your technical publications group has successfully adopted DITA you need to make sure that the roll-out of DITA at the enterprise level is measured and appropriate for the authors and the needs of other areas. This paper suggests that, outside of the technical area, the DITA architecture must be simpler, easier to understand, and easier to implement using familiar authoring tools.

From Chaos to DITA in 10 Steps

This paper presents the simple steps necessary to implement DITA outside of the technical areas, across your organization

Life and XML are Full of Tough Choices

We discuss various tradeoffs that ensure successful content management beyond Tech Pubs for the Rest of the Organization (ROTO).

Good to Great XML Adoption

Based on the landmark book by Jim Collins, this White Paper explores an approach to XML adoption that will move your organization from "good to great".

Information Mapping and XML

Tens of thousands of authors around the globe have been trained to write important content using Information Mapping's Methodology. This white paper discuss the desire of many organizations to move beyond a limited technological architecture to take advantage of modern XML-based authoring and publishing systems.

Structured Writing at 50 Years (XML at 25)

With decades of experience in structured writing and technology, the author discusses important changes that have occurred over the past 50 years. Structured writing is critical to the success of authors and information consumers. Technology now enables organizations to facilitate structured writing and cost effectively implement a standard content architecture.

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